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"Technology will disintermediate brokerage and leasing.
Direct-to-consumer CRE services that rely on technological advancements in information sharing, cognitive technologies, big data analytics and artificial intelligence are on the rise. Improved access to market information and data will bring buyers and sellers — and lessors and lessees — closer together and increase the potential for transactions without brokers, leading to the disintermediation of traditional brokerage and leasing models.
Non-broker revenue sources and new service models will therefore become critical for businesses in this space. Many companies, for instance, will need to embrace cutting-edge information technology capabilities that drive value for clients in new ways, others might look to collaborate with more nimble startups."
-Steven Bandolik, Managing Director Real Estate Services, Deloitte